Home Insurance

Carmen Ortiz expected to pay her $2,500 homeowner deductible on a $58,000 hail roof claim. Her policy carried a 2% wind and hail deductible on her $420,000 dwelling limit, so her out-of-pocket was $8,400. Percentage deductibles for wind and hail are a separate line most homeowners never read.

A burglary cleaned out $9,200 in jewelry from Lauren Castillo's bedroom dresser. Her $250,000 homeowners policy paid only $1,500 because of a sublimit she had never read.

Marcus discovered black mold spreading across his basement drywall after a slow pipe leak. His remediation estimate was $18,400. His insurer paid $5,000.

A Charlotte couple kept the homeowners policy on their old house after renting it to a family friend. Ten months later a kitchen fire caused $87,000 in damage and the insurer walked away.

Owning a home is one of the largest financial investments most people make. Homeowners insurance helps protect that investment against a wide range of...

A wind storm tore vinyl siding off the south wall of a couple's Indianapolis home. The insurer authorized one wall. Their color had been discontinued. Indiana's matching law turned a $4,800 partial repair into a $19,200 full replacement.

Aisha's insurer paid for the kitchen fire damage. The city required her entire 1962 colonial brought up to current code. The $87,400 gap was hers to absorb.